Chrysler Automobiles, the multinational automaker, has issued a widespread recall affecting 338,000 Jeep Grand Cherokee SUVs worldwide, due to a potentially faulty steering part. The affected models extend over a range of years, with specific focus on models produced between 2011 and 2013. This recall includes Grand Cherokees sold not only domestically in the United States but also in Canada, Mexico, and other export markets.
At the heart of the problem is a potential issue with the SUV’s steering column. Chrysler discovered during routine testing that a component within the steering assembly might fracture, causing a sudden loss of steering control. The defective part involved in the recall is a stabilizer link that might break under certain circumstances. This link is a critical part of the steering and suspension system, keeping the vehicle balanced and stable during the travel.
If the stabilizer link fractures or breaks, it could disrupt the vehicle’s control, leading to a higher risk of accidents, particularly at high speeds. The issue was identified during a detailed internal quality control review conducted by the automaker. Despite the alarming potential implications of the problem, Chrysler has confirmed no accidents, injuries or deaths related to this issue.
Following the identification of the issue, Chrysler swiftly issued the recall notice and initiated the production of a redesigned and reinforced part to replace the potentially faulty one. To address the issue, Chrysler will replace the steering stabilizer with a more robust version, which will significantly reduce or altogether prevent any risk of fracture or malfunction.
Chrysler intends to notify the owners of all implicated Jeep Grand Cherokees beginning in December 2021. The automaker is encouraging all Jeep Grand Cherokee owners to take their vehicles to an authorized dealer. These steps are being taken as a precautionary measure, to ensure the safety and satisfaction of Jeep Grand Cherokee owners and passengers.
In response to these actions, Chrysler has remained admirably transparent about the issue. They are not minimizing the potential impact, but rather are emphasizing their commitment to responding quickly and effectively to ensure the continued safety of their customers.
In conclusion, although this recall might pose a temporary inconvenience for the owners of the affected vehicles, it emphasizes Chrysler’s commitment towards customer safety and satisfaction. Despite the wide scope of the recall, their prompt and intentional response coupled with their comprehensive plan for repair and replacement demonstrates a consistent effort to put the safety of consumers first.